Acceleration
Complete your initial implementation in weeks, not months or years, with GoodData’s tried and tested best practices.
Expertise
Leverage the business and technical expertise of the world-class GoodData team to define a path for ongoing success of your analytics projects.
Collaboration
Extend your team with a dedicated group of experts by designing value-driven partnership programs that exceed your expectations.
Risk Mitigation
Increase the likelihood of achieving the desired outcomes and dramatically reduce the chance of time and cost overruns with focused implementation and success plans.
“GoodData has it all: an end-to-end platform, a hyper-intuitive interface, rapid deployability, and it’s secure. Not to mention, an incredible services team that serves as an extension of our development group.” Ian Mauer, CIO
GoodData offers a comprehensive set of Professional Services and Support offerings that focus on your success. Staffed with industry-leading experienced professionals that create best-in-class solutions with the GoodData Platform, our Services Team will help you through inception, development, testing, launch and maintenance, to ensure success across the entire data and analytic production lifecycle.
Implementation
GoodData has developed a variety of pre-packaged programs and custom services that have helped our customers to successfully bring their data projects to market. Whether you seek guidance to implement your data projects or trust GoodData team to take the lead, our programs help you to design, build, launch and improve projects with a rapid time to value.
Our customers leverage GoodData’s expertise at all phases of their projects. GoodData expert teams will assist with conducting market analysis, end-user focus groups/interviews, and product design workshops through to developing a user-centric design, outlining strategy and roadmap, data science and engineering, even pricing, packaging, and launch strategy.
We stay laser focused on our customer’s needs through a set of structured phases, checkpoints, and feedback cycles. Our team provides continual assistance with planning and executing on release goals and development timelines, building and maintaining data architecture, and conceptualizing and developing your data projects with the overall goal of achieving immediate and significant results.
Continued Success
GoodData's partnership doesn’t stop once your actionable insights are up and running. Our dedicated Customer Success Services focus on helping you move up the analytics maturity curve by enhancing your existing data projects, providing world-class round-clock technical support, and offering extensive training programs to get you up and running in no time.
Take charge of the continued success of your projects by leveraging GoodData Success Advisory Service: extend your team with an experienced front-end or back-end developer, let us help you go-to-market and add new functionality, work on enhancing existing features and build sustainment strategies, manage and grow the adoption rates.Resolve any questions or issues with our award-winning support team available to you 24x7. Ensure that your team is enabled to develop and deliver by leveraging a variety of online training resources or custom on-site training programs.
SLAs you can trust
Take it from them…
Steadfast
“The GoodData services team takes insight and intuition to a whole new level. Hand them a list of must-have requirements, and a few weeks later you’re looking at it on your screen. The expertise they deliver is immeasurable.”
-Gary Davi, CIO, Steadfast Capital Markets Group
FCM Travel Solutions
“The people of GoodData made a huge difference in our decision to partner. Their industry experts follow through the ease of working together, which made it easy for us to choose.”
- Stephen Pitcher, Director of Business Intelligence
Oversight
“Oversight worked with GoodData’s implementation and support team to customize and operationalize the new solution in less than 30 days, with customers moving at full steam in under six weeks”
- Nathanael L'Heureux, VP of Product Management
Great, I am convinced!
Read our case studies
Learn more about our implementations in the Resources section
