GoodData Uptime

Operational & Service Performance

 

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Please contact your Customer Experience Officer for account specific SLAs.

 

 

We are committed to providing the highest level of service and operational transparency to our customers.

At GoodData, we strive to provide our customers with 99.5% platform uptime and have included a monthly breakdown of the GoodData platform's performance in the chart below to provide our users with transparency into our product's operational efficiency.

  Real Uptime Hours Down
2019
August 99.76% 1 h 47 min
July 99.85% 1 h 7 min
June 99.81% 1 h 21 min
May 99.87% 58 min
April 99.94% 28 min
March 99.91% 40 min
February 99.88% 47 min
January 99.91% 38 min
2018
December 99.99% 0.08
November 99.86% 0.98
October 99.65% 2.62
September 99.97% 0.18
August 99.97% 0.23
July 99.92% 0.58
June 99.97% 0.18
May 99.63% 2.76
April 99.98% 0.15
March 99.96% 0.32
February 99.99% 0.08
January 99.84% 1.18
2017
December 99.97% 0.25
November 99.92% 0.56
October 99.88% 0.91
September 99.58% 3.04
August 99.94% 0.43
July 99.73% 2.01
June 99.99% 0.05
May 99.99% 0.04
April 99.64% 2.56
March 99.59% 3.04
February 99.99% 0.08
January 100.00% 0.00
2016
December 99.87% 0.96
November 99.85% 1.11
October 99.89% 0.82
September 100.00% 0.00
August 99.96% 0.31
July 99.64% 2.68
June 99.89% 0.80
May 99.96% 0.28
April 99.86% 1.02
March 99.99% 0.04
February 100.00% 0.00
January 99.99% 0.10
2015
December 99.84% 1.17
November 99.90% 0.73
October 99.99% 0.10
September 99.76% 1.70
August 99.94% 0.45
July 99.90% 0.75
June 99.93% 0.52
May 99.65% 2.54
April 99.98% 0.12
March 99.65% 2.57
February 99.94% 0.41
January 99.84% 1.19
2014
December 99.95% 0.35
November 98.46% 11.24
October 100.00% 0.00
September 99.85% 1.10
August 99.67% 2.43
July 98.73% 9.26
June 99.99% 0.03
May 99.61% 2.83
April 99.41% 4.31
March 100.00% 0.00
February 100.00% 0.00
January 99.64% 2.66
2013
December 99.82% 1.33
November 100.00% 0.00
October 99.97% 0.21
September 100.00% 0.00
August 99.95% 0.38
July 100.00% 0.00
June 99.45% 4.00
May 99.86% 1.00
April 99.73% 2.00
March 100.00% 0.00
February 100.00% 0.00
January 100.00% 0.00
2012
December 99.85% 1.10
November 100.00% 0.00
October 99.39% 4.42
September 98.60% 10.20
August 100.00% 0.00
July 100.00% 0.00
June 98.93% 7.84
May 99.98% 0.13
April 99.98% 0.17
March 99.86% 1.03
February 99.93% 0.50
January 99.87% 0.92
2011
December 99.79% 1.50
November 99.98% 0.13
October 99.96% 0.30
September 100% 0.00
August 98.87% 8.25
July 99.38% 4.50
June 99.79% 1.50
May 99.93% 0.50
April 86.6%* 96.75*
March 100% 0.00
February 99.79% 1.50
January 99.62% 2.75
2010
December 99.90% 0.75
November 99.97% 0.25
October 99.83% 1.25
September 99.90% 0.75
August 99.79% 1.50
July 99.90% 0.75
June 99.86% 1.00
May 99.93% 0.50
April 99.86% 1.00
March 99.76% 1.75
February 99.28% 5.25
January 100% 0.00
2009
December 99.84% 1.15
November 99.52% 3.50
October 99.79% 1.50
September 100% 0.00


* April 2011 - Due to Amazon Web Services Outage

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