Monetizing Analytics for a New Era of Customer Service

Monetizing Analytics for a New Era of Customer Service

Customer Case Study: Zendesk

Monetizing Analytics for a New Era of Customer Service

Access the resource

Download PDF

Description

Monetizing Analytics for a New Era of Customer Service.

When Zendesk realized that their customers needed more extensive reporting, they identified a critical business opportunity where differentiated analytics could be a game changer for their trial-to-pay business model. Finding that it was much less expensive to partner with a third party to build the solution for them, they chose GoodData. Read the case study to learn how Zendesk was able to:

  • Go live in 90 days with seamlessly integrated dashboards
  • Drive 80% adoption among Plus and Enterprise customers every day
  • Reduce churn and increase upgrades with embedded analytics

Does GoodData look like the better fit?

Get a demo now and see for yourself. It’s commitment-free.

Request a demo Live demo + Q&A

Trusted by

Visa
Mavenlink
Fuel Studios
Boozt
Zartico
Bentley
Calpine
Stax Payments