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ServiceChannel Revolutionizes Facilities Management by Adding Decision Making Capabilities via Machine Learning

Customer Case Study: Service Channel


Reinventing the Service Industry with Advanced Analytics.

With 12 years of repair and maintenance data from more than a million tradesman across over five dozen countries, ServiceChannel, a cloud-based facilities management platform, was missing out on a tremendous opportunity to provide value to their customers. They needed a way to deliver powerful analytics to their customers without shifting their engineering focus away from innovating on their platform.

Read the case study to see how ServiceChannel partnered with GoodData to:

  • Go live in 90 days with seamlessly integrated dashboards
  • Deploy the solution at over 100,000 locations in 63 countries
  • Improve efficiency of operations and reduce costs with better insights

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