Delivering a 360-degree customer view
LiveVox, a leading cloud-based provider of customer service and digital engagement tools, needed an analytics partner that could fulfill its complex business needs. The company wanted to improve analytics capabilities for its customers to gain deeper and more actionable insights while also accelerating its own growth.
With GoodData, LiveVox was able to:
- Improve analytics capabilities with added features and robust data sets
- Easily manage and push new updates to workspaces
- Help significantly grow adoption of LiveVox’s analytics offerings
- Create new use case-targeted performance dashboards to better serve customers across industries
Download the full case study to learn more about GoodData and LiveVox's analytics partnership.
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