Avoiding delays in customer travel data
FCM Travel Solutions is a top 5 global travel management company, managing travel programs for many of the world’s leading corporate brands. FCM’s platform gives clients the ability to book corporate travel; analyze and manage travel expenses; deliver duty of care to employees; and reduce costs--leveraging FCM’s rate negotiation services. In 2013, Stephen Pitcher, Director of BI at FCM, recognized an opportunity to meet emerging customer needs for advanced, personalized analytics, that could keep up with the new pace at which they were doing business.
Download the success story today to learn how:
- Delivered advanced, personalized analytics for customers, filterable by multiple criteria to inform new, progressive policies
- Enabled development of a ground-breaking new duty-of-care product, with advanced reporting capabilities
- Enhanced clients’ ability to retain top talent, with travel stress indicators and profiling, and adjustable search fields
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