G2 Crowd, Inc. recognizes GoodData for impressive customer satisfaction and product capabilities
SAN FRANCISCO – October 9, 2014 – Today GoodData announced it is a High Performer in G2 Crowd, Inc.’s Grid for Business Intelligence Fall 2014. GoodData received high ratings in customer satisfaction and global support and service resources for its WYSIWYG report design, data visualization capabilities and report interfaces.
“GoodData is a fantastic example of how a company with a good product and a customer-centric approach can break through in the crowded business intelligence space," said Tim Handorf, president of G2 Crowd. “The validated reviews that have been posted to our site reflect a happy customer base that's willing to spread the word to others."
G2 found the vast majority of customers are very satisfied with GoodData, would recommend the tool to peers and believe in the company vision and direction. GoodData users reported value gain from GoodData’s intuitive BI interface, powerful descriptive and diagnostic intelligence, customer support, advanced data mining and business and customer reporting features. See the GoodData G2 Crowd profile for more detail.
- 97% of customers favor GoodData’s WYSIWYG report designer vs. 80% average
- 91% favor GoodData’s data visualization vs. 79% average
- 91% favor GoodData’s report interface vs. 81% average
“We are proud to serve as our customers’ analytics ally, enabling organizations of all kinds to tackle their data challenges,” said GoodData Founder and CEO Roman Stanek. “Inclusion in this type of report highlights how GoodData puts the customer first to help them gain a competitive advantage with analytics.”
About G2 Crowd
G2 Crowd is business software reviews and ratings to drive better purchasing decisions. Technology buyers, investors, and analysts use the site to compare and select the best software based on peer reviews and synthesized social data. Co-founded by the founder and former executives from SaaS leader BigMachines and backed by $4 million in capital, G2 Crowd aims to bring authenticity and transparency to business technology research. For more information, go to G2Crowd.com.
GoodData is on a mission to break data silos. Real-time, open, secure, and scalable, GoodData’s leading composable data and analytics platform provides a single source of truth across organizations and to their customers. To this day, GoodData has helped more than 140,000 of the world’s top businesses deliver on their analytics goals and scale their use cases — from self-service and embeddable analytics, to machine learning and IoT.
GoodData is headquartered in San Francisco and is backed by Andreessen Horowitz, General Catalyst Partners, Intel Capital, TOTVS, and others. For more information, visit GoodData's website, and follow GoodData on LinkedIn and Twitter.
Ras Gill-Boulos, VP, Marketing