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GoodData Extends Zendesk Partnership
Zendesk and GoodData reaffirm relationship with multi-year deal for Zendesk Insights
SAN FRANCISCO – November 19, 2015 – GoodData®, a leading provider of business intelligence for data monetization to enterprises and ISVs, today announced that Zendesk, Inc. has extended its partnership with GoodData to power Zendesk Insights and enable their users to make real-time, data-enabled business decisions.
After powering customer analytics with GoodData in 2010 and launching the Zendesk Insights data product in 2014, Zendesk has reinvested in GoodData’s advanced analytics to provide organizations with user-friendly tools to better understand and fulfill customer support needs. GoodData will continue to provide its global support and compliant environment to the entire Zendesk customer community.
“It’s imperative for companies to leverage their data, not only to make informed decisions, but also to develop new products and revenue streams,” said Roman Stanek, Founder and CEO, GoodData. “Together, Zendesk and GoodData have and will continue to enable our joint customers to have a competitive advantage by rapidly disseminating engaging analytics to customers, partners and employees through Zendesk Insights.”
“The best customer service is data-driven and based on an advanced understanding of the customer experience. Our relationship with GoodData helps us continue to deliver Zendesk Insights to thousands of our customers who seek to take a data-driven approach to customer service,” said Jason Maynard, Director of Data and Analytics, Zendesk.
About GoodData
GoodData is an AI-native decision intelligence platform built to help enterprises turn trusted data into confident action. Designed for governed, scalable analytics, GoodData enables organizations to operationalize insights, automate decisions, and embed intelligence directly into products and business workflows.
With a composable architecture and a governed semantic layer at its core, GoodData ensures AI-powered analytics are transparent, auditable, and aligned with how enterprises define and trust their data. Organizations use GoodData to move from insight to impact faster, while maintaining enterprise-grade security, governance, and performance.
GoodData serves over 123,000 of the world’s leading companies and 3.9 million users, helping enterprises close the gap between data and decision-making.
For more information, visit GoodData's website and follow GoodData on LinkedIn, YouTube, and Medium.
GoodData Contact
Kristyna Vlckova
VP of Growth Marketing
kristyna.vlckova@gooddata.com
