Customer-centric Analytics Provider Recognized For User Satisfaction And Market Presence
SAN FRANCISCO — June 16, 2015 — GoodData®, a leading provider of Insights as a Service, was included as a High Performer in software review platform, G2 Crowd’s Grid Report for Business Intelligence Tools to help purchasers with their selections, based on customer satisfaction scores and market presence, as determined from public and social data.
“Transparency across the market landscape is what makes G2 Crowd’s Business Intelligence Grid such an important resource in the market because it speaks as the customer, about their success and satisfaction levels with their vendors,” said Jeff Morris, VP of Product Marketing at GoodData. “Customer success is our number one priority and it is rewarding to see that reflected in our users’ reviews and experience with our platform.”
“Users described [GoodData] as both a robust data management platform for use by their engineers as well as a user-friendly interface for dashboards and report generation. Organizations utilized GoodData to combine data from their disparate business applications and databases into a single source of insights,” according to G2 Crowd.
“The GoodData BI platform offers the best of both worlds,” said Vineeth Raja, Director, Corporate Programs & Information Services (CIO) at Sigma-Tau Pharmaceuticals, Inc. in his review. “We have been using the GoodData BI platform for the last [two] years and and haven't come across a use case/feature that couldn't be implemented. GoodData also provides excellent implementation consulting services and post-implementation customer service.”
“The GoodData support team is at the top of my list, they are true partners as they work in conjunction with our team to ensure we take advantage of GoodData's flexibility and features,” said Cecile Horsky, Sr. Manager, Automation & Data Assurance at Walgreens, in her review.
“GoodData enables our entire company to access an intuitive reporting interface, regardless of their technical abilities,” said Jeff Sinclair, Manager of Go to Market Technology at Atlassian, in his review. “It allows us to outsource our reporting performance concerns and worry about understanding the data presented, instead of needing us to focus on whether the system is running or not.”
The 2015 report is based on data from more than 500 reviews written by business and data professionals. 11 out of 12 Leaders and High Performers scored above average for Ease of Use, whereas products which achieved Contender or Niche status scored consistently low for Ease of Use.
Please find the full report here: https://www.g2crowd.com/categories/business-intelligence/research
About G2 Crowd, Inc.
G2 Crowd, the world’s leading business software review platform, leverages its 30,000-plus user reviews to drive better purchasing decisions. Technology buyers, investors, and analysts use the site to compare and select the best software based on peer reviews and synthesized social data. Co-founded by the founder and former executives from SaaS leader BigMachines and backed by more than $4.5 million in capital, G2 Crowd aims to bring authenticity and transparency to business technology research. For more information, go to G2Crowd.com.
At GoodData, we believe that traditional data tools are no longer enough. Our Data as a Service (DaaS) infrastructure is the future of analytics: real-time, open, secure, and scalable. GoodData’s leading cloud-native platform gives our customers the flexibility to build and scale any of their data use cases; from self-service and embeddable analytics, to machine learning and IoT.
GoodData’s robust dashboards, custom insights, and unmatched governance options have helped over 140,000 of the world’s top businesses deliver on their analytics goals. GoodData is headquartered in San Francisco and is backed by Andreessen Horowitz, General Catalyst Partners, Intel Capital, TOTVS, and others. For more information visit our website and follow GoodData on Twitter and LinkedIn.
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