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GoodData Uptime

Operational & Service Performance

This page is no longer being updated.

Please contact your Customer Experience Officer for account specific SLAs.

We are committed to providing the highest level of service and operational transparency to our customers.

At GoodData, we strive to provide our customers with 99.5% platform uptime and have included a monthly breakdown of the GoodData platform's performance in the chart below to provide our users with transparency into our product's operational efficiency.

 Real UptimeHours Down
2017
December99.97%0.25
November99.92%0.56
October99.88%0.91
September99.58%3.04
August99.94%0.43
July99.73%2.01
June99.99%0.05
May99.99%0.04
April99.64%2.56
March99.59%3.04
February99.99%0.08
January100.00%0.00
2016
December99.87%0.96
November99.85%1.11
October99.89%0.82
September100.00%0.00
August99.96%0.31
July99.64%2.68
June99.89%0.80
May99.96%0.28
April99.86%1.02
March99.99%0.04
February100.00%0.00
January99.99%0.10
2015
December99.84%1.17
November99.90%0.73
October99.99%0.10
September99.76%1.70
August99.94%0.45
July99.90%0.75
June99.93%0.52
May99.65%2.54
April99.98%0.12
March99.65%2.57
February99.94%0.41
January99.84%1.19
2014
December99.95%0.35
November98.46%11.24
October100.00%0.00
September99.85%1.10
August99.67%2.43
July98.73%9.26
June99.99%0.03
May99.61%2.83
April99.41%4.31
March100.00%0.00
February100.00%0.00
January99.64%2.66
2013
December99.82%1.33
November100.00%0.00
October99.97%0.21
September100.00%0.00
August99.95%0.38
July100.00%0.00
June99.45%4.00
May99.86%1.00
April99.73%2.00
March100.00%0.00
February100.00%0.00
January100.00%0.00
2012
December99.85%1.10
November100.00%0.00
October99.39%4.42
September98.60%10.20
August100.00%0.00
July100.00%0.00
June98.93%7.84
May99.98%0.13
April99.98%0.17
March99.86%1.03
February99.93%0.50
January99.87%0.92
2011
December99.79%1.50
November99.98%0.13
October99.96%0.30
September100%0.00
August98.87%8.25
July99.38%4.50
June99.79%1.50
May99.93%0.50
April86.6%*96.75*
March100%0.00
February99.79%1.50
January99.62%2.75
2010
December99.90%0.75
November99.97%0.25
October99.83%1.25
September99.90%0.75
August99.79%1.50
July99.90%0.75
June99.86%1.00
May99.93%0.50
April99.86%1.00
March99.76%1.75
February99.28%5.25
January100%0.00
2009
December99.84%1.15
November99.52%3.50
October99.79%1.50
September100%0.00

* April 2011 - Due to Amazon Web Services Outage