Operational & Service Performance
We are committed to providing the highest level of service and operational transparency to our customers.
At GoodData, we strive to provide our customers with 99.5% platform uptime and have included a monthly breakdown of the GoodData platform’s performance in the chart below to provide our users with transparency into our product’s operational efficiency.
Read GoodData’s analysis of the April 2011 Amazon Web Services outage.
| Real Uptime | Hours Down | |
|---|---|---|
| 2012 | ||
| April | 99.98% | .17 |
| March | 99.86% | 1.03 |
| February | 99.93% | .50 |
| January | 99.87% | .92 |
| 2011 | ||
| December | 99.79% | 1.50 |
| November | 99.98% | 0.13 |
| October | 99.96% | 0.3 |
| September | 100% | 0 |
| August | 98.87% | 8.25 |
| July | 99.38% | 4.5 |
| June | 99.79% | 1.5 |
| May | 99.93% | 0.5 |
| April | 86.6% | 96.75 |
| March | 100% | 0 |
| February | 99.79% | 1.5 |
| January | 99.62% | 2.75 |
| 2010 | ||
| December | 99.90% | 0.75 |
| November | 99.97% | 0.25 |
| October | 99.83% | 1.25 |
| September | 99.90% | 0.75 |
| August | 99.79% | 1.5 |
| July | 99.90% | 0.75 |
| June | 99.86% | 1 |
| May | 99.93% | 0.5 |
| April | 99.86% | 1 |
| March | 99.76% | 1.75 |
| February | 99.28% | 5.25 |
| January | 100% | 0 |
| 2009 | ||
| December | 99.84% | 1.15 |
| November | 99.52% | 3.5 |
| October | 99.79% | 1.5 |
| September | 100% | 0 |