Forrester: BI on BI: How to Manage the Performance of BI Initiatives


Business intelligence (BI) is often defined as processes and technologies to manage business performance, with the ultimate goal of making more informed decisions based on real data, not hunches. But what about managing the performance of the BI environment itself? Enterprises still rely largely on intuition and qualitative hearsay assessments of business users’ level of satisfaction with BI applications and tools. Unfortunately, most off-the-shelf tools don’t quantitatively measure BI performance. 

This report covers some best practices as well as available tools to help professionals optimize and streamline their BI platforms, tools, and applications. The relatively uncharted territory of BI on BI is an integral part of an analytics solution as it should help companies become proactive in their decision-making and should directly link to tangible business value.

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