Firehouse Subs
Partnering with GoodData has increased employee productivity and improved franchise revenues and scorecard metrics.
Danny Walsh VP of Reporting and Analytics, Firehouse Subs
At a glance
Customer since
2014
Use case
Food & Beverage
Favorite metric
Manager scorecards
Best feature
Ad-hoc reporting
Results
- Realized a 683% ROI according to Nucleus Research
Customer story
Firehouse Subs is a national leader in the “fast casual” sandwich industry, with over 1,000 locations across North America. Partnering with GoodData allows independent operators to keep a close eye on key performance indicators (KPIs) such as average weekly sales, year-over-year sales, customer satisfaction, and table touches beyond delivery. As a Nucleus Research ROI winner, learn how Firehouse Subs realized a 683% ROI:
Learn how Firehouse Subs:
- Realized a 683% ROI according to Nucleus Research
- Increased year-over-year same-store sales by 6%
- Increased overall guest satisfaction by 3%