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Firehouse Subs

Danny Walsh

Partnering with GoodData has increased employee productivity and improved franchise revenues and scorecard metrics.

Danny Walsh VP of Reporting and Analytics, Firehouse Subs

At a glance

Customer since


Use case

Food & Beverage

Favorite metric

Manager scorecards

Best feature

Ad-hoc reporting


  • Realized a 683% ROI according to Nucleus Research

Customer story

Firehouse Subs is a national leader in the “fast casual” sandwich industry, with over 1,000 locations across North America. Partnering with GoodData allows independent operators to keep a close eye on key performance indicators (KPIs) such as average weekly sales, year-over-year sales, customer satisfaction, and table touches beyond delivery. As a Nucleus Research ROI winner, learn how Firehouse Subs realized a 683% ROI:

Learn how Firehouse Subs:

  • Realized a 683% ROI according to Nucleus Research
  • Increased year-over-year same-store sales by 6%
  • Increased overall guest satisfaction by 3%

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Related downloads

Case Study Download the Nucleus report