Optimize Your Success with GoodData Services

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Together We Accelerate Your Digital Transformation

 

Acceleration

Bring your data products to market in weeks, not months or years, with GoodData’s tried and tested best practices

Expertise

Leverage business and technical expertise of the world-class GoodData team to define a path for ongoing success of your analytic product

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Collaboration

Extend your team with a dedicated group of experts by designing value-driven partnership programs that exceed your expectations

Risk Mitigation

Increase the likelihood of achieving the desired outcomes and dramatically reduce the chance of time and cost overruns with focused implementation and success plans

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“GoodData has it all: an end-to-end platform, a hyper-intuitive interface, rapid deployability, and it’s secure. Not to mention, an incredible services team that serves as an extension of our development group.”   Ian Mauer, CIO

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Strategic Business Partnership Across the Entire Data Product Lifecycle

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GoodData offers a comprehensive set of Professional Services and Support offerings that focus on your success. Staffed with industry-leading experienced professionals that create best-in-class solutions with the GoodData Platform, our Services Team will help you through inception, development, testing, launch, and maintenance, to ensure success across the entire data and analytic product lifecycle.

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Implementation

GoodData has developed a variety of pre-packaged programs and custom services that have helped thousands of customers to successfully bring their data products to market. Whether you seek guidance to implement your data products or trust GoodData team to take the lead, our programs help you to design, build, launch and improve data products with a rapid time to value.

Our customers leverage GoodData’s expertise at all phases from conducting market analysis, end-user focus groups/interviews, and product design workshops to developing habit-forming design, outlining product roadmaps, creating effective pricing all the way through packaging and launch strategy.

We stay laser focused on our customer’s needs through a set of structured phases, checkpoints, and feedback cycles. Our team provides continual assistance with planning and executing on release goals and development timelines, building and maintaining data architecture, and conceptualizing and developing your data product with the overall goal of achieving immediate and significant results.

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Continued Success

GoodData partnership doesn’t stop once your analytics are up and running across your B2B network. Our dedicated Success Services focus on helping you move up the analytics maturity curve by enhancing the existing data products, providing world-class round-clock technical support, and offering extensive training programs to get you up and running in no time.

  • Take charge of the continued success of your products by leveraging GoodData Success Advisory Service: extend your team with an experienced front-end or back-end developer, let us help you go to market and add new functionality, work on enhancing existing features and build sustainment strategies, manage and grow the adoption rates.
  • Resolve any questions or issues with our award-winning support team available to you 24x7.
  • Ensure that your team is enabled to develop and deliver by leveraging a variety of on-line training resources or custom on-site training programs.
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SLAs you can trust
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Not convinced yet? See our Proof Points

Discovery Communications

“GoodData isn’t a vendor to us, they’re a partner. We work together, as a team, to solve business problems.” - Director of Analytics – U.S. Digital

FCM Travel Solutions

“The people of GoodData made a huge difference in our decision to partner. Their industry experts follow through the ease of working together, which made it easy for us to choose.” - Stephen Pitcher, Director of Business Intelligence

Invodo

“When a partner provides that level of service, customers want to keep coming back for more.” - Eliot Towb, Product Manager

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Great, I am convinced!
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