San Francisco, CA, February 2 , 2012 (PRWEB) — GoodData, the world’s fastest-growing cloud-based Business Intelligence (BI) platform, today announced that Cliff Cate has been appointed as the company’s Vice President of Customer Success. Cate joins the company’s executive team and will lead GoodData’s expanded customer support, training and implementation organizations around the globe.
“GoodData is 100% committed to getting maximum business value for every single customer,” said Cate. “The GoodData platform is absolutely transformative: we love helping customers access and interact with critical data previously out of reach. I am thrilled for the chance to work with all of our customers to drive incredible adoption and satisfaction.”
GoodData’s Customer Success teams are located throughout the world and ensure all customers experience rapid time-to-value with the cloud-based Business Intelligence solution. Companies like Time Warner Cable, LivingSocial, Pandora, Enterasys and The Chefs's Warehouse, rely on GoodData to understand performance against Key Performance Indicators (KPIs) and make critical operational decisions every day.
“Customers are the center of the GoodData universe, and we want them to wring every ounce of business value out of our platform,” explained Roman Stanek, founder and CEO of GoodData. “Phenomenal growth in our customer base demands best-in-class support, implementation and training. Cliff will scale our services organization and maintain an unwavering focus on the customer.”
Prior to joining GoodData, Cate served as Vice President of Customer Success at CaseCentral, where he was responsible for the company’s overall leadership, strategy and execution of the Services organization. Before CaseCentral, Cliff held senior-level Services roles at Oracle, Stellent and Viant.
GoodData is a disruptive, cloud-based enterprise platform for business intelligence. The GoodData technology is intuitive, secure and fast. It helps convert big data into profitable insights and strategies for business executives. GoodData is trusted by companies like Enterasys, Capgemini, and Software AG, and embedded into offerings from cloud innovators like Zendesk, Get Satisfaction and Pardot. Headquartered in San Francisco, GoodData is privately held and backed by leading venture capital firms, including Andreessen Horowitz, General Catalyst Partners, Fidelity Growth Partners, and Windcrest Partners.