Viewing all 'Customer Success' posts.
Launched in 2009, Prezi is an invention born out of need that has grown to a global company of more than 50 employees and 8 million users. Thanks to GoodData, measuring and forecasting business performance is now accessible to the entire Prezi team.
Learn how Zendesk uses GoodData to improve conversions, lower churn and increase revenue............
Recently I had a conversation with Anand Hattiangladi, Product Manager at oDesk. oDesk uses GoodData to help aggregate all the metrics centered around their services offerings.
In this interview, Anand shares how oDesk utilizes GoodData’s reports and dashboards to distribute update metrics to the sales, marketing, product and executive teams and how ad-hoc analysis has helped oDesk call attention to the essentials business data.
I recently interviewed Mike Miller, Manager, Sales Force Effectiveness for Nutricia. During our chat, Mike shared the story of how Nutricia got started with GoodData and explained the approach of embedding GoodData into Salesforce, the results, the incremental processes, as well as some practical advice for people seeking new BI projects.
Stay tuned for more personal interviews from our customers. More great customers and more great stories to share with you. Do you have a GoodData success story you would like to .(JavaScript must be enabled to view this email address)/*= 0; i=i-1){ if (l...
“The best thing is that our dashboards were built by our senior financial analyst with no background in IT.” Andrew Bartel, IT Director
Before GoodData, PSA Insurance & Financial Services could not quickly pinpoint trends to effectively drive sales. The commercial insurance brokerage’s customer and policy data lives across a variety of systems, none of which on their own are able to provide the reports that answered the firm’s customer & sales trend questions.
Now, Andrew Bartels, PSA’s IT Director, uses GoodData to combine sales and...
“GoodData allows us to track global KPIs for our consulting business in one place – trend them over time and compare regional performance. GoodData is my source of truth.”
Ivo Totev, Chief Services Officer
Software AG turned to GoodData to help make sense of the data surrounding their Professional Services business, which is often out of the reach of the front-line managers who are driving the business.
Software AG’s Challenge Transform a 4,000-strong global consulting organization through Strategic KPIs Unify operational reporting across customer data in...Aptaria Deploys Sales Analytics for Leading Nutrition Provider
GoodData announced today that Nutricia, a pioneer in advanced medical nutrition and a division of Groupe Danone, has selected GoodData as its enterprise-wide business intelligence solution. Aptaria, a leading SaaS and cloud application integration service, is customizing GoodData to meet Nutricia’s unique business requirements.
Nutricia is using GoodData first to analyze its Salesforce CRM data, empowering its sales organization to identify actionable trends in sales data and make more informed decisions.
“The ease of use of GoodData allows all members of the Nutricia salesforce...
GoodData announced that HA Advantage, a provider of a web-based transportation management system that optimizes shipping operations for small and medium–sized businesses, has implemented GoodData for Salesforce. GoodData for Salesforce allows HA Advantage to analyze its historical sales pipeline and to understand performance at each discrete stage of the sales cycle. HA Advantage will be also extending its implementation of GoodData to monitor its Sales, Marketing and Operations Key Performance Indicators (KPIs).
According to Carter Perez, Vice President of Sales & Marketing at HA Advantage, implementing GoodData is a big...
I am happy to share with you two new videos on how GoodData is helping our recent customer Market Metrix delight their clients with better analytics and why Market Metrix chose GoodData to power their SaaS analytics over other vendors. Market Metrix is a leader in feedback solutions for the hospitality industry with a customer base of more than 100 enterprises across lodging, car rental, airlines and allied fields.
Prior to partnering with GoodData, Market Metrix offered their customers a set of standard reports, but users were asking for more and more custom reports. You can imagine that...
Outsourced IT Provider Sees Success in Reporting and Dashboards
GoodData announced that Sinu has deployed GoodData as its cloud business intelligence solution, providing a single reporting engine across its internal and customer-facing applications. The Sinu IT Service provides all-inclusive, outsourced IT department for small business and non-profits, saving their customers on average 60% on their IT spend.
“Analytics are critical to our whole business, but we’re not analytics experts,” said Larry Velez, founder and CTO at Sinu. “We know how to deliver IT as a service, and GoodData gives us the fastest path to analytics...