Market Metrix Customer Satisfaction Analytics
Tracking the Customer’s Voice
.png)
Market Metrix Customer Satisfaction Analytics provides custom dashboards and analytics on top of Market Metrix CustomerMetrix.
The app brings CustomerMetrix survey data alive in interactive dashboards, as well as an intuitive report builder that lets hotel and hospitality managers better understand customer satisfaction and make continued improvements to their service. CustomerMetrix supports continuous improvement across all customer touch points and timely recovery efforts when you fall short of customer expectations.
Why You'll Love It
- Deep ad hoc analysis: Slice and dice data using an intuitive interface
Reports and dashboards: Use default reports or build dynamic reports and dashboards with rich graphics to fully visualize your data- Collaborative analysis: Collaborate and share projects, reports and results with colleagues and management in real time
Price
Paid app. Please contact Market Metrix for pricing.
How to get it:
Contact Market Metrix at (800) 239.7515 for more information.
“Thanks to GoodData, we can open a whole new level of dialog with our customers now in a matter of minutes compared to it taking months of custom engineering in the past.”
Robert Honeycutt
CEO, Market Metrix